Thread provides an AI-powered Service Desk including real-time chat, unified inbox, workflow automation, and a suite of AI agents, enabling MSPs to accelerate the entire service journey from first contact to resolution.
We partnered with Susquehanna Growth Equity because they understand what it takes to build enduring, category-defining companies. Their long-term, founder-aligned approach enables Thread to move faster, invest deeper in AI-driven service innovation, and deliver a fundamentally better experience for MSPs and the businesses they serve.
